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Level 1

7 points

My other i12 got taken in to AppleCare with a different email address and Apple care gave me a new i12 but I have new email address so I need your support to get my iCloud account from old phone to my new phone

Need help to recover iCloud account from broken phone to new phone but have different email address on new phone

Posted on Jun 12, 2022 4:22 AM

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Level 9

77,377 points

Posted on Jun 12, 2022 6:17 AM

You'll need to log in with the old email as that is tied to your iCloud account.

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