Not receiving emergency alerts

Duplicate

Welp…not the result I hoped for. I was leveled up to a higher Apple supervisor (Emma) and there is no resolution. She was extremely helpful and thorough. We troubleshooted absolutely everything, including resetting my actual phone.

Emma said say she did see on her end the “chatter” that this has been an issue in some instances but that the Apple engineers are thinking it’s an issue with the carrier since the carrier sends out the alerts.

I did already speak with them (my carrier is Verizon) & confirmed everything was set up for the alerts. But Emma has suggested I call back and speak with a supervisor since this is an issue of safety & imminent danger - which is the whole point of the alerts.

For what it’s worth, I did notice that on the post in the NextDoor app (the app I previously mentioned, which allows people in local neighborhoods to connect with each other) it wasn’t just Verizon phones having this issue, but AT&T & T-Mobile as well. Which makes it seem like it’s an issue with all of the carriers? Either way, it not just me.

I’m going to call Verizon again later, try to speak with a supervisor. I’ll post an update afterwards.