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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My airpod case and pods won’t charge

Do I need new AirPods? Does mine have a warranty

Posted on Jun 13, 2022 6:28 AM

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Question marked as Top-ranking reply

Posted on Jun 13, 2022 6:58 AM

Hi,

Consider reviewing this article to troubleshoot your AirPods: If your AirPods won’t charge - Apple Support.


If that article doesn't help, contact Apple Support directly.


If your AirPods are less than 1 year old, they'll likely be covered under Apple's Limited Warranty (so long as the damage wasn't caused by water or accidental damage) at no cost. If you have AppleCare+ for your AirPods, your AirPods are covered for 2 years from the date of purchase. To see your warranty status, visit this page: Check Your Service and Support Coverage - Apple Support.


You can view all potential service fees here: AirPods and AirPods Case Replacement - Official Apple Support.

2 replies
Question marked as Top-ranking reply

Jun 13, 2022 6:58 AM in response to ZazazooM

Hi,

Consider reviewing this article to troubleshoot your AirPods: If your AirPods won’t charge - Apple Support.


If that article doesn't help, contact Apple Support directly.


If your AirPods are less than 1 year old, they'll likely be covered under Apple's Limited Warranty (so long as the damage wasn't caused by water or accidental damage) at no cost. If you have AppleCare+ for your AirPods, your AirPods are covered for 2 years from the date of purchase. To see your warranty status, visit this page: Check Your Service and Support Coverage - Apple Support.


You can view all potential service fees here: AirPods and AirPods Case Replacement - Official Apple Support.

Jun 14, 2022 1:01 AM in response to ZazazooM

ZazazooM Said:

"My airpod case and pods won’t charge: Do I need new AirPods? Does mine have a warranty"

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Troubleshooting AirPods Charging:


A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

My airpod case and pods won’t charge

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