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IPad won’t connect to WI-FI

My ipad 9th gen won’t connect to the WI-FI, In the settings it says that it’s connected to the network but it doesn’t display the Wi-Fi logo next to the battery and won’t go online or be able to connect to the internet

This happened after I reset the settings, I tried resetting it again after I had the problem but it doesn’t work

(PS: It’s a hidden network)

iPad, iPadOS 15

Posted on Jun 13, 2022 3:44 PM

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Question marked as Best reply

Posted on Jun 13, 2022 3:54 PM

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your iPhone hotspot - or the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.


Be aware that Hidden WiFi networks offer absolutely no security benefit whatsoever - as hidden WiFi networks are trivial to discover using commonly available software tools. Hidden SSIDs engender a false sense of security - and contrary to expectations, actually exposes you to network spoofing attacks that are designed to compromise your WiFi network password. Unless you understand the associated risk - and have a pressing reason to use this feature - you would be well advised to cease using this facility.


Recommended settings for Wi-Fi routers and access points - Apple Support

3 replies
Question marked as Best reply

Jun 13, 2022 3:54 PM in response to Shady_Hanna

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your iPhone hotspot - or the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.


Be aware that Hidden WiFi networks offer absolutely no security benefit whatsoever - as hidden WiFi networks are trivial to discover using commonly available software tools. Hidden SSIDs engender a false sense of security - and contrary to expectations, actually exposes you to network spoofing attacks that are designed to compromise your WiFi network password. Unless you understand the associated risk - and have a pressing reason to use this feature - you would be well advised to cease using this facility.


Recommended settings for Wi-Fi routers and access points - Apple Support

Jun 13, 2022 4:07 PM in response to Shady_Hanna

Private Wi-Fi Addresses hide your physical MAC Address, replacing your burned-in address (unique to your device) with a fictitious/randomly generated MAC address.


The WiFi Private Address feature provides additional privacy and security when using “public” (untrusted) WiFi networks. This feature is largely unnecessary for your home WiFi network - and may, in some circumstances, disrupt some network connectivity and features, such as AirPrint.


This feature is configured for each WiFi network to which you connect; it is not a global configuration setting:

Settings > WiFi > [Your Network Name / SSID] - tap the blue “i” icon - Private Wi-Fi Address - set to OFF or ON as required


If you are experiencing connection difficulties, as a diagnostic tool, disabling this feature is recommended.


More information about this feature can be found here:

Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch - Apple Support

IPad won’t connect to WI-FI

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