Health option not showing up when I scan my vaccination code with Apple Wallet
how do I get the health option to pop up when I scan it?
[Re-Titled by Moderator]
iPhone 11, iOS 15
User profile for user:
Jeff_888
User level:
Community Specialist
Hi Blisskhis,
Thank you for participating in the Apple Support Communities. It looks like you've come from the correct article and are following the right steps to scan your vaccination code.
Add verifiable COVID-19 vaccination information to Apple Wallet and Health
"
- Open the Camera app from the Home Screen, Control Center, or Lock Screen on your iPhone or iPod touch.
- Select the rear-facing camera.
- Hold your device so that the QR code appears in the viewfinder in the Camera app. Your device recognizes the QR code and shows a Health app notification.
- Tap the Health app notification.
- For verifiable vaccination records, tap Add to Wallet & Health to add the record to the Health app and Wallet app.
- Tap Done.
"
If that's not working, you may need to contact your health provider or contact Apple Support for assistance.
Take care.