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Power Issue

please help, the condition of my laptop, my macbook battery always decreases, both in sleep state, or in a state of total power off (in shutdown). and also when brought in it always emits high heat even though my macbook is turned off, I've tried to remove the battery, and the condition of the battery when disconnected from the motherboard, the battery doesn't drain at all and is in normal condition. my macbook version is macbook pro m1 2020 (a2238)


MacBook Pro 13″, macOS 12.4

Posted on Jun 17, 2022 4:36 PM

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Posted on Jun 18, 2022 9:18 AM

andreseptian07 wrote:

please help, the condition of my laptop, my macbook battery always decreases, both in sleep state, or in a state of total power off (in shutdown). and also when brought in it always emits high heat even though my macbook is turned off, I've tried to remove the battery, and the condition of the battery when disconnected from the motherboard, the battery doesn't drain at all and is in normal condition. my macbook version is macbook pro m1 2020 (a2238)



Verify the he current stable release of Monterey including bug fixes, is macOS 12.4


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



I would start with >System Preferences>Battery> both Power Adapter and Battery


Turn off Power Nap






if no resolve—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support



Similar questions

1 reply
Question marked as Best reply

Jun 18, 2022 9:18 AM in response to andreseptian07

andreseptian07 wrote:

please help, the condition of my laptop, my macbook battery always decreases, both in sleep state, or in a state of total power off (in shutdown). and also when brought in it always emits high heat even though my macbook is turned off, I've tried to remove the battery, and the condition of the battery when disconnected from the motherboard, the battery doesn't drain at all and is in normal condition. my macbook version is macbook pro m1 2020 (a2238)



Verify the he current stable release of Monterey including bug fixes, is macOS 12.4


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



I would start with >System Preferences>Battery> both Power Adapter and Battery


Turn off Power Nap






if no resolve—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support



Power Issue

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