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Charging shuts down - says moisture detected

iPhone 13 is sometimes reporting moisture is detected while charging and suspends charging. This phone is new and has not been near water, ever. What is the problem and how can we fix it?

iPhone 13

Posted on Jun 18, 2022 7:01 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2022 9:46 AM

Hello ~ Take a look here:


Water and other liquid damage to iPhone or iPod isn't covered ...


As others have recommended take it in for a check:


Genius Bar Reservation and Apple Support Options


~Katana-San~



6 replies

Charging shuts down - says moisture detected

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