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3 strange line on screen

To the left of the screen and the iPad in the height position, there are two strange lines that are fixed in this place when moving the iPad in any way and using any application. I do not know the reason for their presence, although the iPad is new and has not fallen or been damaged

iPad Pro, iPadOS 15

Posted on Jun 19, 2022 9:24 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2022 1:36 AM

A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support


If you can post your screenshot here (ensuring that you have redacted any personal or sensitive information from the image before posting), contributors here will gain a better understanding of the issue that you are trying to describe. You can upload your screenshot using the image button at the bottom of the message editing window:


4 replies
Question marked as Top-ranking reply

Jun 20, 2022 1:36 AM in response to sewardahmas

A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support


If you can post your screenshot here (ensuring that you have redacted any personal or sensitive information from the image before posting), contributors here will gain a better understanding of the issue that you are trying to describe. You can upload your screenshot using the image button at the bottom of the message editing window:


3 strange line on screen

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