Mail juggling with preview column

Hi, it's been a while I'm experiencing an annoying issue. When I browse trough emails and reply and delete, apparently randomly the preview column "jumps", rearrange itself and I miss the mail I was working with. It doesn't disappear, it looks like it rearranges/updates itself.

I use the 3 column view (accounts - preview - open mail).

I've made a quick video to show the problem (sorry for the blur, necessary for privacy).

You can see the "refresh" at 3 second.

https://youtu.be/AOOBffO-g98

This is my system:

MacOS Monterey 12.3.1

MacBook Pro (15-inch, 2019)

2,4 GHz Intel Core i9 8 core

32 GB 2400 MHz DDR4

Any help is appreciated.

Nicola

Posted on Jun 22, 2022 8:51 AM

Top-ranking reply

Owl-53

Level 10

102,601 points

Posted on Jun 23, 2022 4:28 AM

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Does the issue present in this mode ?

3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.

5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.

6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance.

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Mail juggling with preview column

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