Internet connection via wifi

Question

Internet connection via wifi

I recently purchased a MacBook with M1 chip. Although it claimed to connect to my router I could not get internet. Moreover, I could not get internet in cafes or in Apple store. Genius Bar tested everything and could find no explanation. They reinstalled OS and tested wifi in Store. Took it home, logged into router, no internet. We have never had a router problem, and my wife bought a MacAir recently with M1 chip and she has no connection problems. Suggestions?

MacBook Pro

Posted on Jun 24, 2022 1:52 PM

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Answer 1

Top-ranking reply

Grant Bennet-Alder

Level 10

133,945 points

Jun 24, 2022 2:47 PM in response to RetiredProfessor

Connect to the internet with your Mac - Apple Support

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

to walk away from all previous settings:

How to use network locations on your Mac - Apple Support

.

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Answer 2

babowa

Level 9

78,441 points

Jun 24, 2022 2:26 PM in response to RetiredProfessor

Do you have the settings correct for your iMac to pick up the Wifi network from your router? That includes signing into the wifi netweork with a password. Here is a screenshot from my iMac (we're in an apt. building with other residents' networks showing up - ours is "resident fast"):

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Answer 3

Jun 24, 2022 2:03 PM in response to RetiredProfessor

Hello I don’t quit follow do you even get internet on the Mac? Does it sometimes work and other times not?

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Internet connection via wifi

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