Erasing MacBook Pro from recovery assistant, but it shuts down and restarts
When I select erase Mac, it just restarts and takes me back to the Activate Mac black screen. Help!
When I select erase Mac, it just restarts and takes me back to the Activate Mac black screen. Help!
Hi,
Try to boot in Internet recovery which could help your issue.
Use macOS Recovery on an Intel-based Mac - Apple Support
Use macOS Recovery on a Mac with Apple silicon - Apple Support
If it doesn't help, take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to examined and reinstall macOS on your MacBook Pro there.
Genius Bar Reservation and Apple Support Options - Apple
Apple - Find Locations - Location Selector
Hi,
Try to boot in Internet recovery which could help your issue.
Use macOS Recovery on an Intel-based Mac - Apple Support
Use macOS Recovery on a Mac with Apple silicon - Apple Support
If it doesn't help, take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to examined and reinstall macOS on your MacBook Pro there.
Genius Bar Reservation and Apple Support Options - Apple
Apple - Find Locations - Location Selector
keshia64 wrote:
When I select erase Mac, it just restarts and takes me back to the Activate Mac black screen. Help!
Erase and reinstall macOS - Apple Support
Revive or restore an Intel-based Mac using Apple Configurator - Apple Support
Erase all content and settings on Mac - Apple Support
Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support
If you can't use Erase All Content and Settings
System Preferences includes Erase All Content and Settings only when using macOS Monterey on a Mac with Apple silicon or a Mac with the Apple T2 Security Chip. If this feature isn't available or doesn't work on your Mac, follow these steps instead:
I’ll give that a try, thank you so much.
Erasing MacBook Pro from recovery assistant, but it shuts down and restarts