iphone xs max suddenly dropped battery healthy

i just bought my boxed iphone Xs Max it was on 100% battery healthy but few hours later it dropped to 98% should i be worried ??

iPhone XS Max, iOS 15

Posted on Jun 25, 2022 9:33 AM

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Question marked as Top-ranking reply

Posted on Jun 26, 2022 8:49 AM

Hi there BrycejackM,


We understand your concern about your battery health. What you're experiencing may not be a defect, as rechargeable batteries do consume over time naturally. For more information, please check this article: iPhone Battery and Performance - Apple Support.


However, if you feel this is a concern, your device may still be within its return period. You may be able to return the device and exchange it for another. You can reach out to the point of sale directly to further discuss their return policy.


Best wishes.

1 reply
Question marked as Top-ranking reply

Jun 26, 2022 8:49 AM in response to BrycejackM

Hi there BrycejackM,


We understand your concern about your battery health. What you're experiencing may not be a defect, as rechargeable batteries do consume over time naturally. For more information, please check this article: iPhone Battery and Performance - Apple Support.


However, if you feel this is a concern, your device may still be within its return period. You may be able to return the device and exchange it for another. You can reach out to the point of sale directly to further discuss their return policy.


Best wishes.

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iphone xs max suddenly dropped battery healthy

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