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Payment methods

I keep receiving a notice to verify my payment information when trying to make an in-app purchase. However, the payment information attached to our account is wrong, so I no longer can make in-app purchases. I've tried to change it numerous ways and in most cases, the usual options just aren't available. It says it is sending the code to a phone number associated with our ID, but that phone has never received the code. This is incredibly frustrating!

Posted on Jun 27, 2022 9:16 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2022 9:35 AM

You must add a payment method, make it primary, then delete the previous payment method,

3 replies

Payment methods

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