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Level 1

4 points

I need a new box to send in my MacBook Pro for repair.

I have a pending repair request for my MacBook Pro (16”)

I’m waiting for the box from you to send it in. It says it was delivered but it wasn’t, I’ve been checking every day! Can you please send me a new box so that I can send it in for repair?

It’s the right address on the confirmation but I’ll write it again just in case:

Michaela L.

Santa Ynez, CA

Please get back to me ASAP.

[Edited by Moderator]

MacBook Pro

Posted on Jul 2, 2022 8:07 AM

Best reply

Smilin-Brian

Level 9

55,105 points

Posted on Jul 2, 2022 8:10 AM

Contact Customer Support by phone or chat:

Call Apple at 1-800-MY-APPLE. 📞
Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Chat using Messages. 💬

➢ Download the Apple Support App. 

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I need a new box to send in my MacBook Pro for repair.

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