Kindle app keeps crashing on my iPad
Update 6.61 seems to have made the app unstable.
The page loads then crashes.
Again and again.
Which is quite irritating
Running IOS 15.5
[Re-Titled by Moderator]
iPad mini 6, iPadOS 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Update 6.61 seems to have made the app unstable.
The page loads then crashes.
Again and again.
Which is quite irritating
Running IOS 15.5
[Re-Titled by Moderator]
iPad mini 6, iPadOS 15
I am using iOs15.5 on my iPad. I updated the kindle app on both my iPhone and on the iPad on the same day. Subsequently, the Kindle app then started crashing on both my iPhone and my iPad upon every attempt to open it. It’s not a problem with the devices, it’s a problem with the Kindle app. I have a rather large Kindle library and it is very highly annoying, because it is taking a very long time for Amazon to rectify this problem. Why not just role the app back back to the previous version? Is that possible? Over the years, I have seen updates on computers and software create all sorts of problems. This is among the most annoying. As it is said, If it’s not broken, then why fix it? I am referring to the update, with that idiom. However, in this case, why are they incapable of fixing it in reasonable time? Amazon has deep pockets; it is a very big corporation, surely they are capable of prioritizing this problem or hiring some help. It’s getting to be several weeks now; in that span they have issued only one Kindle update and it didn’t fix the problem. Normally, they are updating the app more frequently than that.
Same error and it is taking rather long to fix. Any feedback please?
Amazon have absolute control over their Kindle App; only they have the means to correct the problem, or to re-release an older version of their App via the Apple App Store.
Properly useless answer. True but no help.
That stinks. I am definitely *not* going to risk installing v6.63! Turning off Airplane Mode before launching the app still works for me on v6.61.
I have been experiencing the same thing for a couple of weeks now. Has this issue been resolved. I recently updated the Kindle app but nothing happened. Help please? Hope this will be solved soon
..
It has certainly not that I am aware of. Does quitting the app, turning on Airplane Mode and the relaunching the Kindle app keep it from freezing for you?
Yes. I quit the app and even turned off my ipad. Can no longer open the Kindle app
I’ve tried that before.
I tried turning the airplane mode then launching the Kindle app and still won’t open
I wish I could be of more help! 😕 Do you have a computer that you can backup to?
But on second thought, it might be difficult. Since I can no longer open the app, I can’t see my files and do not know how to back up something I cannot see.
Guess have to figure it out somehow
version 6.64.0.100
Yes, months with no fix is ridiculous.
The Kindle App is not an Apple product. Amazon needs to update the Kindle App to work with Apple updates.
Delete Kindle app and reinstall helped on iPad. No loss of data.
Kindle app keeps crashing on my iPad