Kindle app keeps crashing on my iPad

Update 6.61 seems to have made the app unstable.

The page loads then crashes.

Again and again.

Which is quite irritating

Running IOS 15.5


[Re-Titled by Moderator]

iPad mini 6, iPadOS 15

Posted on Jul 2, 2022 11:00 AM

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Posted on Sep 1, 2022 3:09 PM

I was able to solve my crashing by deleting the app. Luckily I was able to backup the books not sourced from Amazon in my hard disk when it bought a new IPad. The books from Amazon are still there when you reload the app. But it sucks as reloading took a while.


the app so far hasn’t crashed anymore when before deleting, like you, I couldn’t even open it as it just goes back to home screen

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Sep 1, 2022 3:09 PM in response to tismee

I was able to solve my crashing by deleting the app. Luckily I was able to backup the books not sourced from Amazon in my hard disk when it bought a new IPad. The books from Amazon are still there when you reload the app. But it sucks as reloading took a while.


the app so far hasn’t crashed anymore when before deleting, like you, I couldn’t even open it as it just goes back to home screen

Sep 14, 2022 10:33 AM in response to bazzagie

I also deleted the app finally… in desperation.

Reloaded it and some of the books that I had loaded, via email, were there.

All the books loaded through iTunes had disappeared.

Like FroggedyAnn, above, I had the books backed up so emailed 30 or 40 to myself and reloaded them into the kindle app.

So far it hasn’t crashed.

BUT I haven’t tried updating to 6.64.

AND the app tells you that emailing them to yourself and reloading them will be disabled later this year.

So my advice would be to try the above and, if the app works, don’t update the thing again... or not until the reviews and sites like this say it’s OK.

I suspect it never will though.

Sep 22, 2022 5:48 PM in response to MaggyC919

It seems to be a known issue since 2021 but the solution isn't mentioned clearly anywhere.

I had the same issue on my iPad and with different application version and I solved it by offloading the application.


Go to storage (on iPad that would be Settings > General > iPad Storage > Kindle and click "Offload App") This should delete the application's cache and uninstall it but won't remove it from device. Now go to the home again & click the Kindle app icon to reinstall it. It should work normally & it won't need to download books again.


I hope this would help someone.

Aug 9, 2022 10:49 AM in response to MaggyC919

I've had this problem for a few months, and it has something to do with cloud synching between devices. If you turn on Airplane mode before you launch the Kindle app, you won’t have the problem, but then of course you cannot download any other books and highlights or notes you've made on another device won’t synch. I downloaded a book to my iPhone yesterday from my Library, and now the problem is back on my iPad (it had gone away for a while). I was surfing to see if the issue had been resolved, and I guess not!

Aug 9, 2022 12:00 PM in response to MaggyC919

As I’ve posted elsewhere [oh, and here just above 🙄🙂], my advice still holds until we get a better answer from Amazon:


I've had this problem for a few months, and it has something to do with cloud synching between devices. If you turn on Airplane Mode before you launch the Kindle app, you won’t have the problem, but then of course you cannot download any other books and highlights or notes you've made on another device won’t synch. I downloaded a book to my iPhone yesterday from my Library, and now the problem is back on my iPad (it had gone away for a while). I was surfing to see if the issue had been resolved, and I guess not! DO NOT waste your time with reinstalling, resetting, etc.

Sep 1, 2022 9:04 AM in response to tiredog

Sorry, that doesn’t fix the freezing problem that I’m experiencing. This is what I’ve posted at Amazon:


It freezes when it is trying to sync to the cloud. If what you want to read is already onboard your device, quit the app (using the App Switcher) and turn on Airplane Mode before relaunching the app. The inelegant solution (but the only real one until the Kindle developers get in gear) is to leave Airplane Mode off, launch the app and leave it in the Kindle HOME screen while it syncs. It could be quite a while depending on a number of factors including your internet speed, your library, number of user highlights and notes, etc. Watch the spinning daisy/pinwheel network activity indicator – it's on the upper left on an iPhone and on the upper right on an iPad. When it disappears, you're good to go.

The developers need to add a notification or dialog box that warns the user what the delay is about or an option to not sync.

Sep 17, 2022 2:09 PM in response to MaggyC919

I had the same problem: immediate crash after loading the app.

After showing the “tree” image only the library could be seen with my downloads for a sec.

Updated to iOS15.7 and Kindle 6.65.0.100

Tried reinstalling, flight mode, etc. to no avail.

PROBLEM DISAPPEARED AFTER I MANAGED TO SWITCH OFF/CLOSE THE BAR (X) BELOW THE ALL/DOWNLOADED SECTION. IT TOOK ME SEVERAL TRIES.


I have no idea why it worked, but ever since the app is starting w/o any problem. I hope this helps you all.

Aug 13, 2022 8:51 AM in response to MaggyC919

Yeah, sorry – it’s a pain. My. iPad Kindle app is usable now without having to turn on Airplane Mode, so it must have cloud-synced adequately in the background. I just downloaded v6.63 on my iPhone to see if maybe the update fixed it, but no, it still freezes unless Airplane Mode is turned on before launching the app. At least that trick still works. I feel sorry for any students who are using the Kindle app for textbooks and have made extensive notes or highlighting – presumably syncing takes even longer.


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Kindle app keeps crashing on my iPad

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