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screeen unresponsive on iphone xs max

screeen unresponsive on iphone xs max


iPhone XS Max

Posted on Jul 9, 2022 5:52 AM

Question marked as Top-ranking reply

Posted on Jul 9, 2022 7:12 AM

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support. 

2 replies
Question marked as Top-ranking reply

Jul 9, 2022 7:12 AM in response to Bball64

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

screeen unresponsive on iphone xs max

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