This Apple ID requires macOS 12.4 or later

Question

This Apple ID requires macOS 12.4 or later

I received a new MacBook Pro from my new company. It is managed through a remote management profile, so I must sign in with my company-managed Apple ID. However, when I attempt to do so, I get an error saying "This Apple ID requires macOS 12.4 or later". As far as I can tell, however, there is no option for me to install an update.

The MacBook is on macOS 12.2 and has an Apple silicon chip. I found this out by booting into recovery mode. I couldn't figure out how to update in recovery mode, either.

Is there any course of action for me to take?

Posted on Jul 9, 2022 6:30 AM

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Answer 1

Top-ranking reply

Barney-15E

Level 10

122,264 points

Jul 9, 2022 7:12 AM in response to Community User

Contact your IT department.

Some one with experience with Apple's MDM may have a better answer, but it sounds like the IT dept configured that AppleID with a minimum OS version of 12.4 which means you can't use it to upgrade from previous to 12.4.

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Answer 2

ku4hx

Level 7

23,694 points

Jul 9, 2022 9:38 AM in response to Barney-15E

"Contact your IT department."

+1

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Answer 3

Jul 9, 2022 9:28 AM in response to Community User

I bought a 2021 16-Inch MBP when they first came out and it came with 12.0 or 12.1. The fingerprint scanner worked then and so you shouldn't need 12.4. If you click on the About | Software Update does it ask to update to 12.4? If so, the simple solution is update to 12.4 and then you'd be good to go. So far 12.4 has been solid for me.

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This Apple ID requires macOS 12.4 or later

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