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This Apple ID requires macOS 12.4 or later

I received a new MacBook Pro from my new company. It is managed through a remote management profile, so I must sign in with my company-managed Apple ID. However, when I attempt to do so, I get an error saying "This Apple ID requires macOS 12.4 or later". As far as I can tell, however, there is no option for me to install an update.

The MacBook is on macOS 12.2 and has an Apple silicon chip. I found this out by booting into recovery mode. I couldn't figure out how to update in recovery mode, either.

Is there any course of action for me to take?

Posted on Jul 9, 2022 6:30 AM

Best reply

Barney-15E

Level 10

113,184 points

Posted on Jul 9, 2022 7:12 AM

Contact your IT department.

Some one with experience with Apple's MDM may have a better answer, but it sounds like the IT dept configured that AppleID with a minimum OS version of 12.4 which means you can't use it to upgrade from previous to 12.4.

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This Apple ID requires macOS 12.4 or later

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