My WiFi button is grey, I can’t turn it on. I’ve tried to reset network settings but it still doesn’t work. Because of this problem, I can’t back up my iPhone (you need WiFi to do so) Help!

How do I fix it without getting a new iPhone?

iPhone 7, iOS 13

Posted on Jul 10, 2022 10:05 PM

Reply
1 reply

Jul 10, 2022 10:22 PM in response to Agirlwho_justneedshelp

Agirlwho_justneedshelp Said:

"My WiFi button is grey, I can’t turn it on. I’ve tried to reset network settings but it still doesn’t work. Because of this problem, I can’t back up my iPhone (you need WiFi to do so) Help!: How do I fix it without getting a new iPhone?"

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If Wi-Fi is Greyed-Out:

Try the Following in the Order Provided:


A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


D. Update to: the latest version of iOS.


E. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]


As a Last Resort:

F. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.

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My WiFi button is grey, I can’t turn it on. I’ve tried to reset network settings but it still doesn’t work. Because of this problem, I can’t back up my iPhone (you need WiFi to do so) Help!

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