Apple Card Unavailable

A quick update: Just now I've also tried your step (1) ("Log out of your Apple ID and then log back into your account"), but no luck. Though, I only logged out one of the Apple devices because for now I might not want to log out all of my Apple devices (iPhone/iPad/Mac) and risk having all of cards removed.

Another observation is that I could see a "pending" invitation from my devices as well as my wife's devices. But it is un-clickable in the sense that when I clicked these pending invitation, the devices did not respond anything.

Thanks again. Unfortunately, after removing the "closed" Apple Card on the co-owner's every device, the pending invitation is still there, and we're still unable to re-add the Apple Card to the co-owner's device. It seems that the merge of two accounts has already happened (suggested by the combined credit line, and the fact that the physical card works), but the virtual card or the Wallet.app on the co-owner's Apple devices get stuck.

The problem is, although we could use the physical card for the moment, almost all the essential and convenient functions are supposed to be operated through the Wallet.app, so it caused quite some troubles to us.

Anything else that you might suggest we could try?

Thanks. A quick update: we just tried your suggestion logging out of the Apple ID on all devices (of the co-owner's), forced restart, and re-logged in. However, the pending invitation is still there in the Wallet.app and cannot be removed. Any further suggestion is greatly appreciated.

I'm afraid that there is no button or way to respond to the pending invitation. Clicking it or swiping it didn't work, and there is no other button on the screen to accept/decline the invitation. Please see the screenshot below.

• To your question "Are you logged out of your Apple ID on all other devices?" --- Yes for my wife's devices. I've logged out my wife's devices yesterday, but today I've logged them back in. I didn't log out my own devices.
• To your question "How did you get an invitation? Did you invite each other?" --- No, I invited my wife but not the other way around. When I said "invitation" on my iPhone, I meant the invitation I sent to my wife, which could be found on my Wallet.app and click the "3 dots" at the upper right corner.

This has gotten so convoluted with different people posting in the same thread, that troubleshooting this is a challenge.

So, when logged back in, I doubt the invitation can be deleted. I believe only one device can be logged in when deleting the invitation.

I believe that the original post was by katelynlindberg, and it was only me who added to this same thread --- I think at this point I've tried all potential solutions so I would leave this thread back to katelynlindberg.

One last thing: I could re-try your suggestion of logging out all devices and see if I could delete the invitation. Just want to quickly double check:

1. Should we log out my wife's devices, or my own devices, or both?
2. You said "only one device can be logged in", did you mean that after logging out of all devices, I should just log-in one device (say, the iPhone), then try to delete the invitation?

Are you running the new beta software?

[Edited by Moderator]

Did you have luck getting through to support? Do you want to continue troubleshooting this?

You should be able to Swipe to delete or see option to delete.

Normally this is usually the case, but in my case it didn't respond at all no matter how I swipe left, swipe right, click, or press&hold it, etc.

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Update: Those operations above were on my wife (co-owner)'s iPhone. On my own iPhone, there is also a pending invitation. Swiping also didn't work, and when I clicked into it, it showed the following screen where there is also no button for me to click. It seems to me that the process was stuck on the Apple devices of mine and of my wife's.

How did you get an invitation? Did you invite each other?