Mail going to Junk instead of Inbox
How can I stop some of my mail from going to Junk/Trash instead of Inbox?
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There are three reasons why an incoming message may be going directly to Junk:
- there is a Rule that is being applied, in which case check your Rules (unlikely in this case)
- Mail "thinks" this is junk mail - in which case, marking it as Not Junk, or moving it manually to the Inbox, may help Mail "learn"
- the server has marked this as junk - in this case, there is little one can do