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Monterey Finder cannot load iPhone

Right out of the blue, when I connect my iPhone to my Mac, the iPhone will appear on the sidebar but nothing is loading in the main window. At best, I might get the header information (showing iPhone model, capacity, spare space in storage), or, at other times, nothing at all.


Incidentally, Photos app also fails to load, yesterday it seemed fine.


In the Music app, iPhone appears on the side when I hook it up, but no further info is displayed in the main window, only the "Sync Settings" button top right, which takes you to the Finder, which, as mentioned above, shows the iPhone as mounted, but displays nada.


I am using latest software on both machines, if I'm not mistaken. The Mac is the last and highest spec 13" Intel MacBook Pro that Apple produced two years ago. It's a £2,600 machine. Apple. It just doesn't work.


Any help would be appreciated.

MacBook Pro 13″, macOS 12.3

Posted on Jul 12, 2022 3:54 PM

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Posted on Jul 12, 2022 5:33 PM

Connect iPhone to Mac


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes/Finder doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

Here is the process to --> Backup on iTunes.

The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


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Monterey Finder cannot load iPhone

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