PhotoBooth app is unable to record videos - M1 MacBook Air

Problem

Since early 2021, I have been having issues recording videos in my MacBook Air M1.

The problem was first noticed in Q2 of 2021 when I recorded a fairly long video, and it turned out to be just a freeze frame when I tried to open the clip. Since then, I had issues recording videos on the PhotoBooth app, it would record sometimes and sometimes won't. This was until 2022. Since 2022, I was unable to record a video on PhotoBooth at all. The countdown would start and it would just be a frame freeze.

What I have tried so far:

I have tried reinstalling MacOS. After a fresh install, first few days, it will record videos, but after a week or so, the issue persists. The only applications I install in my MacBook would be, VSCode, pyenv, Xcode build tools, Spotify, MS Teams, ExpressVPN. That is the most minimal install I have done on my Mac, I tried opening PhotoBooth app with everything else closed and it still does not work. I tried following some tutorials online like making a copy of PhotoBooth app and deleting the copy and opening etc. I tried opening in safe mode. I have even completely removed MacOS and installed fully fresh after erasing disk as well.

Note:

The performance and support of my MacBook Air M1 has being quite subpar. I believe, the M1 MBA, performs extremely well when there is no heavy work lord, however, it comes crashing down when there are maybe 20 tabs open and I try to code, with music on Spotify. This is basic expectations of a device.


All in all, I hope to have a good solution to fix my camera app at least.

~ Any help, is warmly appreciated ☺️ - A, I.

Posted on Jul 13, 2022 6:52 PM

Reply

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1 reply

Jul 14, 2022 5:58 PM in response to Ifhaam_

Hey Ifhaam_,


Thanks for providing us with all the details about the issue and the steps you've taken so far. We appreciate it!


After knowing all the steps you've already applied on your own, we recommend that you get in touch with Apple Support team next. Reinstalling the macOS was probably the last step we would've offered as well. Since the issue persists, you'll need to contact Apple Support to see what the next best step would be. To get started, click this link here: Contact Apple for support and service


We hope everything works out!


Best regards.

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PhotoBooth app is unable to record videos - M1 MacBook Air

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