Iphone frozen
My iphone 11 is unresponsive. Nothing works, I can't turn it off, and I can't do the restart by pushing the volume up and volume down and side button. What can I do?
iPhone 11, iOS 15
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My iphone 11 is unresponsive. Nothing works, I can't turn it off, and I can't do the restart by pushing the volume up and volume down and side button. What can I do?
iPhone 11, iOS 15
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
Your response leaves the option mentioned in point 3 and that is to ➔ Contact Apple for support and service - Apple Support
Axel F.
I tried the volume up and down and side buttons but no Apple logo appears - nothing. I had also read the article but that didn't help either.
Iphone frozen