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Email on iPhone 11

has Anyone had problems getting their emails to the mail app on iPhone 11

my external email account stopped being connected to my mail app and no matter what I do I cannot reconnect it. I deleted the mail app and reinstalled it but now I have also lost my @me email address and that won’t reconnect either any help would be gratefully received

Posted on Jul 18, 2022 1:31 AM

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Question marked as Best reply

Posted on Jul 18, 2022 6:07 AM

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...

1 reply
Question marked as Best reply

Jul 18, 2022 6:07 AM in response to Agjkkbf

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...

Email on iPhone 11

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