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Rob_J366 Author

Level 1

5 points

Screenshot does not include the keyboard, iPad mini iOS 15.5.

I need the screen prints to capture the keyboard, I am writing user manuals and other documentation for applications and web apps.

On iOS 14.8 on iPhone 11, I get the on-screen keyboard in screen prints.

On iOS 15.5 on iPad Mini 5th gen, no on-screen keyboard in screen prints.

Not sure if this is an error or by design. If error, pls fix. If by design please reconsider, the keyboard is easy enough to hide it not wanted or leave there if wanted. Letting the user decide is always the best option.

Should be consistent between devices in any case.

Now I am stuck rigging up something by doing a photo of device with screen showing but it's not really good enough quality for publication and has sizing issues.

Thanks, Rob

Posted on Jul 18, 2022 12:08 PM

Top-ranking reply

Rob_J366 Author

Level 1

5 points

Posted on Jul 18, 2022 12:30 PM

Actually, more information. It only hides the on-screen keyboard (OSKB) when showing a web page log-in form where there are stored credentials. Pressing the "up" arrow symbol on the OSKB allows the keyboard to be included in the screenshot. Strange behavior. It works fine in other apps (like Notes) all the time.

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Screenshot does not include the keyboard, iPad mini iOS 15.5.

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