You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Have a flashing question mark

Have a flashing question mark, computer won’t start


MacBook Pro 13″, macOS 10.15

Posted on Jul 23, 2022 5:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2022 10:28 PM

Jpgrean Said:

"Have a flashing question mark: Have a flashing question mark, computer won’t start"

-------


Troubleshooting a Mac with a Question Mark:


Three Things...

1. Go here: If a Flashing Question Mark Appears when you Start your Mac - Apple Support


II. Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


III. If Neither of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once mor

4 replies
Question marked as Top-ranking reply

Jul 23, 2022 10:28 PM in response to Jpgrean

Jpgrean Said:

"Have a flashing question mark: Have a flashing question mark, computer won’t start"

-------


Troubleshooting a Mac with a Question Mark:


Three Things...

1. Go here: If a Flashing Question Mark Appears when you Start your Mac - Apple Support


II. Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


III. If Neither of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once mor

Have a flashing question mark

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.