Apple TV flashing green

Question

Level 1

19 points

Apple TV flashing green

This happened many times, when we are usually watching a movie for example, it would flash green for a millisecond before abruptly shutting off and restarting. Now I set it up for an update and it happened it the middle of it. not its not even shutting off or restarting its stuck at the updating screen. I have tried switching it to another display and even switched HDMI cables. Nothing is working. I've also tried unplugging it and plugging it back in. The problem still persists.

Thanks

Apple TV 4K, tvOS 15

Posted on Jul 24, 2022 3:57 AM

Reply

Answer 1

Top-ranking reply

Trish313

Community Specialist

Jul 25, 2022 8:19 AM in response to Aary_D

Hi Aary_D,

Thank you for posting in Apple Support Communities! If you are unable to reset it and unplugging it did not force it to restart, you may have a hardware issue.

You'll want to reach out to Apple Support for service options. Depending on your region, you may be able to reach out to them here: Get Support.

Take Care!

Reply

Answer 2

Aary_D Author

Level 1

19 points

Jul 25, 2022 2:07 PM in response to Trish313

Hello, thanks for the answer, I left my TV and Apple TV unplugged for a few hours and plugged it back in later. It started working again. Haven’t had any abrupt shutdowns yet.

Thank you

Reply

Answer 3

iPhoned

Level 1

18 points

Jul 29, 2022 4:13 AM in response to Aary_D

You don’t have any masks or buttons near the TV, hear a song “Eight more days 'til Halloween, Halloween, Halloween, Eight more days 'til Halloween, Silver Shamrock.”?

Reply

Apple TV flashing green

Similar questions