You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
PLEASE HELP?
Last night I was trying to clean up space on my laptop and I accidentally deleted all my files I had on cloud. I tried going to icloud.com to recover it but it says there are no files to recover.
I'm not sure why the files are not available to be recovered. Can anyone help me?
MacBook Pro 13″, macOS 12.4
Yes, you were able to access your files before you deleted them. If you emptied your trash, on your Mac or in iCloud, your files are then permanently deleted. iCloud is primarily a synchronization service, not offline storage. What you do on one is reflected everywhere. It's a good idea to keep a backup of your most important data (Time Machine or similar). And, ideally, 3 copies made 2 different ways with one copy kept offsite.
Yes, you were able to access your files before you deleted them. If you emptied your trash, on your Mac or in iCloud, your files are then permanently deleted. iCloud is primarily a synchronization service, not offline storage. What you do on one is reflected everywhere. It's a good idea to keep a backup of your most important data (Time Machine or similar). And, ideally, 3 copies made 2 different ways with one copy kept offsite.
If the files are no longer in your trash on your Mac, it is unlikely that they can be recovered. You'll need to restore from your backup.
There is no icloud backup. Before yesterday I could've accessed all my files on all my devices.
Can't recover deleted documents from icloud.
