After upgrading to Monterey 12.5, I found an icon in my dock for "Quick Data Synchronization Client for Media Management 20.2.5".
I have no idea what this is, so I closed it. Anyone know what it's doing there?
Mac Studio
First place I would look is Applications folder and / or System Report >> 1- Legacy Software or 2 - Managed Client or 3 - Installation categories
OR
Download the Application Etrecheck directly from an ASC Contributor ( Not me ). And Safe to use.
The application is free or paid from added features.
Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).
It will take a Snap Shot - both the hardware and software.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.
Look in your Applications folder to see if it is installed there. If yes, right click on the app and you may see the name of the Developer in the General section. If it is Apple's then it may have been installed with one of their apps, any other developer's name can be searched for further information.
It appears to an application called open text sync
As promised, the Report has been dissected in detail.
There are addition software issues that bear the attention of the User ( you ) and possible actioned needed by same.
Major Issues:
Q1 - Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.
A1 - Self explanatory.
Minor Issues:
Q2 - Clean up - There are orphan files that could be removed.
A2 - Self explanatory
Q3 - System modifications - There are a large number of system modifications running in the background.
A3 - Running the computer is this possibly compromised state, be it intentional or not deliberately will have consequences including what is happening on the computer now.
Q 4- Runaway user process - A user process is using a large percentage of your CPU.
A4 - Could be related to Older Application that are less M1 / M2 and or Monterey Compatible. This would beed the users attention to evaluate the software and update / upgrade or replace some titles.
Q5 - Antivirus software: Apple and Sophos
A5 - Covered the Sophos AV Software earlier in separate reply
Unsigned Files:
Q6 - Launchd: /Library/LaunchAgents/com.opentext.mm.qds.plist
A6 - Covered in earlier posting and identified as the " Main Issue " presented by the User ( you )
System Extensions:
Q7 - [Running] com.sophos.endpoint.scanextension - version 10.3.1 (Sophos - 2022-04-21)
Q8 - [Running] AdGuard Network Extension - version 2.8.1 (Adguard Software Limited - 2022-04-28)
A7 & A8 - Covered earlier in previous posting and suggested removal as per Developers Instructions
User Launch Agents:
Q9 - [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2022-05-22)
A9 - To coin phrases, from two different respected Contributors, “ BrickMyMac” aka CleanMyMac and “ CMM claims another Victim “
Any Third Party Applications that will interfere with the normal operation of the OS, is an invitation for disaster and comprising the Operating System
Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase
Any of the below should be removed as per Developers Instructions
This will include CleanMyMac and read some of the many posting specific to this Application. Then arrive at your own conclusions
Software Installs (past 60 days):
Q10- 2022-06-10 OpenText Quick Data Synchronization Client for Media Management (20.2.5)
A10 - The Main Point of your Original Posting Issue
Q11- Clean up:
A11 - This will require to users attention to remove left-over elements of removed software
/Library/LaunchAgents/com.logitech.manager.daemon.plist
/Library/Application Support/Logitech.localized/Logitech Options.localized/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon
Executable not found
/Library/LaunchDaemons/com.adguard.mac.adguard.tun-helper.plist
/Library/Application Support/AdGuard Software/com.adguard.mac.adguard/kext/adguard-tun-helper
Executable not found
/Library/LaunchDaemons/com.adguard.mac.adguard.pac.plist
/Library/Application Support/AdGuard Software/com.adguard.mac.adguard/kext/adguard-pac
Executable not found
/Library/LaunchAgents/com.dymo.dcd.webservice.plist
/Applications/DYMO.WebApi.Mac.Host.app/Contents/MacOS/DYMO.WebApi.Mac.Host
Executable not found
This maybe sound harsh, but application generally do not install without the user purposely downloading it and giving it permission to install
check with the Developer for instructions for removal otherwise it could make the situation worse
Looking ar the entire report and will dissect it in detail tomorrow and report back.
Quick passing glance
Antivirus software: Apple and Sophos
There are no known Windows-like Viruses in the wild that self replicate and affect macOS, because of the underling UNIX Foundation and Permission Limitation.
Additionally, and specific to Big Sur macOS 11 and Monterey macOS 12, the Operating System resides in a Sealed and Read Only Volume that can not be opened by the User or “ Bad Actor “ Software.
The Only thing this Antivirus software is protecting is the Bank Account of the Developers and for zero return to the User aside from the problems this software creates.
AntiVirus Developers purposefully Market their product to create a “ Fear Factor “. In so doing, creating a False Need to for their Product.
The The Built in Security is all that is required to protect the computer.
Any Third Party Applications that will interfere with the normal operation of the OS, is an invitation for disaster and comprising the Operating System
Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase
Any of the below should be removed as per Developers Instructions
Take a moment to read some of the interesting posting, specific to both Applications, and arrive at your own conclusion
No info. I'm running EtreCheck as we speak ...
Yes, it's in the Applications folder. Here's the EtreCheck report. Thanks so much for the quick reply.
Yes, but I have no idea what that app is, nor did I ever knowingly install it. I was hoping to figure out where it came from.
But I'm definitely going to remove it.
Thanks much.
Thank you for the very complete reply. I appreciate it.
What is Quick Data Synchronization Client
