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User profile for user: Uncle_Dave_of_Ohio
Uncle_Dave_of_Ohio Author
User level: Level 1
4 points

Outlook is closing instantly after authentication. I just updated my iPad OS to 15.6 today

I just upgraded to OS 15.6 this morning, now Outlook is closing immediately after authentication. Any fix? Can I go back to the previous OS?

iPad Air, iPadOS 15

Posted on Aug 3, 2022 9:56 AM

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,130 points

Posted on Aug 3, 2022 10:05 AM

Last question first - you cannot restore an earlier version of iPadOS than is currently installed.


As for Outlook, delete the Outlook App from your iPad, then perform a forced-restart the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




After restarting the iPad, reinstall Outlook.

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,130 points

Aug 3, 2022 10:05 AM in response to Uncle_Dave_of_Ohio

Last question first - you cannot restore an earlier version of iPadOS than is currently installed.


As for Outlook, delete the Outlook App from your iPad, then perform a forced-restart the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




After restarting the iPad, reinstall Outlook.

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Outlook is closing instantly after authentication. I just updated my iPad OS to 15.6 today

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