Keys on MacBook Air keyboard (Retina 13" - purchased Nov 2019) are fading, with the letters becoming invisible, despite careful use in rustproof environment. Apple has announced an extended 4-year warranty and settlement program for machines sold during 2015-19 due to keyboard issues. Local service providers recognise the fading keys, but say the warranty covers only 'non-responsive keys'. Has anyone faced this issue and found solution? Thanks.
I never have and my Mac usage is extensive and daily.
There have been others posting here with the problem. There is no fix other than a keyboard replacement and that's not going to be cheap.
You can buy key stickers; they are cheap: https://www.amazon.com/keyboard-stickers/s?k=keyboard+stickers
I know, ugly workaround for a Mac but unless you are very skilled with a black Sharpie pen it may be your only cost effective option.
I never have and my Mac usage is extensive and daily.
There have been others posting here with the problem. There is no fix other than a keyboard replacement and that's not going to be cheap.
You can buy key stickers; they are cheap: https://www.amazon.com/keyboard-stickers/s?k=keyboard+stickers
I know, ugly workaround for a Mac but unless you are very skilled with a black Sharpie pen it may be your only cost effective option.
Normal wear and tear, including the finish on any part of the machine is not covered under the warranty and terms and conditions you agreed to when you bought and setup your Mac. You had the option to buy the extended warranty coverage Apple Care +
Everything wears and keys are no exception.
Thanks for the response.
Unable to comprehend why Apple is finicky in not recognising this fault in the keyboard design for MacBook Air and gracefully extend the warranty program to cover this fault.
macair keyboard keys fading
