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Unable to remove puzzle icon

I’m unable to remove puzzle icon from search bar on my iPad. I had Honey extension but have now deleted the account. The Honey extension is unchecked in my extension list and no other extensions are listed. Can anyone help me get rid of this puzzle icon?

iPad Air 2, iPadOS 13

Posted on Aug 4, 2022 2:48 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2022 4:06 PM

What happens when you right-click (or Control-click) on the Safari toolbar?


Both should provide a "Customize Toolbar" option. Selecting that will allow you to drag icons off the toolbar or drag stuff onto the toolbar.

5 replies

Aug 6, 2022 11:33 AM in response to Mynx00

Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     

Unable to remove puzzle icon

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