I had an error with purchasing a in game bundle and lost a $20 iTunes gift card balance and didn’t receive item. It did not even send me a receipt so something wrong happened. Can please help me.
[Re-Titled by Moderator]
Click ▶︎ Request a Refund.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Click ▶︎ Check Refund Status.
Click ▶︎ Request a Refund.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Click ▶︎ Check Refund Status.
My iTunes gift card balance was deducted but I didn't receive the item
