I recently had a billing issue where I was double charged for a purchase, I got a refund but since then I can download any new apps even free ones, I’m constantly asked to update my billing info and none of my cards are accepted. I’ve deleted the cards, & i can’t still download free apps, please how can I fix this?
Did you follow theses steps to update your payment information?
Change, add, or remove Apple ID payment methods - Apple Support
If yes, and still no luck, you'll have to contact the official Apple Support about that.
Only they can look into your personal settings, to find the issue.
Use this link as a start:
Or give them a call:
Did you follow theses steps to update your payment information?
Change, add, or remove Apple ID payment methods - Apple Support
If yes, and still no luck, you'll have to contact the official Apple Support about that.
Only they can look into your personal settings, to find the issue.
Use this link as a start:
Or give them a call:
Hello, yes I’ve tried every method possible to me to update, delete and add a new card but the issue remains, I’ve also tried contacting Apple for support but my country isn’t listed so I was unable to start an issue ticket. I will try to give them a call.
Thank you
You're welcome 🙂
Good luck!
Billing info update not working and can’t download any apps including free apps
