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Can't save videos from Google Drive/Photos/Files to Camerall Roll

Hi,


The issue I am having is really simple. I have a video in my Google Drive and I can't simply save it to my camera roll. All I can do is save it to the "Files" folder, and that's it, I can't go any further. No "Save Video" option is available anywhere. The video is totally openable and reproduceable without any issues.


I also tried using Google Photos, and I do get the option to save it, but after several tries I only get a "Trouble saving. Try again later" message. Is not a matter of the file, it doesn't have anything in particular, just a plain mp4 video of 180mb. I have other files in my "File" folder and same, I can't save them to the camera roll.


Mine is an iphone 13 Pro, so LOL, is not a matter of insufficient size (65GB of 256GB are used).


Any solutions please? It is really a bummer to have paid $1000 for the "PRO" version and not being able to just save a freaking mp4 file.






iPhone 13 Pro

Posted on Aug 16, 2022 9:50 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2022 1:48 PM

Still, I can’t. It got the option, but at the end it says: “Trouble saving. Try again later”.


After updating to iOS 16 I was able to see a new option to save videos directly from Files, but still I got the same error. And this is from a differen file:


7 replies

Sep 8, 2022 7:41 PM in response to diegopcmr

I know you said that there was not a "Save Video" option available anywhere.

However, I experienced the same issue. I went around & around looking for the same thing and realized that I needed to click on "Send a Copy" then the "Save Video" option shows in menu. I found this on Google's help site:

"To save a photo or video to your camera roll

  1. Open the Google Drive app.
  2. Next to to file you want to download, tap More .
  3. Tap Send a copy.
  4. Depending on your file, tap Save image or Save video."

I hope this helps. If not, maybe reach out to Google since that option isn't coming up in the drive.


Can't save videos from Google Drive/Photos/Files to Camerall Roll

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