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Level 1

8 points

Apple One Premier over billed

Paid for Apple One Premier monthly and was also billed for several individual services (such as Apple Arcade 'Yearly', iCloud+ 'monthly' and Apple TV+ 'monthly'), contracted Apple and they said that I would be refunded and that it was pending as a refund, but I was still billed on my credit card for each service and my online account does not indicate that a refund is pending. What is the best way to resolve this?

Posted on Aug 16, 2022 11:07 PM

Best reply

Niel

Level 10

728,207 points

Posted on Aug 17, 2022 7:09 AM

Wait. Approved refund requests take up to 30 days for most payment methods; click here for more information.

If it's already been that long, ask the card's issuer or the iTunes Store staff.

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Apple One Premier over billed

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