Same exact results as spinako.
1 - Is this computer Owned by a Company, University or Organization which has Enrolled this Computer in a MDM ( Mobile Digital Management Service ?
No.
2 - If yes to above - all Bets gets are Off for any type of update as the MDM Controls whatever and / or even if the update can be installed.
N/A.
3 - Not needed, see below.
Have requested a call via Get Support. That and My Support are a bit tricky; I don't log into any of our build nodes as me, rather via a service account. I did log in with that account to Get Support, which showed all the Apple devices, past and present, EXCEPT the one with the problem! Thus, requested the call. Also, because I mentioned it was trying to update all three items (OS, Xcode, Safari), it focused in on Safari being the issue. Automated systems: Shorter, faster, and wrong (sometimes).
Fingers crossed.
spinako, the missing bit was the serial number, which P. Phillips cut off in his screenshot.