Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Zarmaniwills Author

Level 1

4 points

Please why can’t I use my personal mobile data to download and install the software update?

Please why can’t I use my personal mobile data to download and install my software update?

iPhone 6s, iOS 11

Posted on Aug 21, 2022 4:03 AM

Reply

Top-ranking reply

Level 10

125,255 points

Posted on Aug 21, 2022 4:08 AM

You need an iPhone 12 or 13 with 5G capability on a 5G network to be able to do that.

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

125,255 points

Aug 21, 2022 4:08 AM in response to Zarmaniwills

You need an iPhone 12 or 13 with 5G capability on a 5G network to be able to do that.

Reply

Please why can’t I use my personal mobile data to download and install the software update?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up