Camera is blurry on Macbook air m2

I just got this macbook air m2 and I checked out the camera quality on Facetime just to see it's blurry?


I thought the camera quality should be good on the Macbook air m2 chip?


Is there a way to fix this problem?


MacBook Air, macOS 12.5

Posted on Aug 22, 2022 4:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2022 8:44 AM

Hello antsarpong,


Does that still persist after using the steps below to verify you are updated to the latest macOS Monterey 12.5.1?


1. Before continuing, it's a good idea to back up your Mac.
2. From the Apple menu  in the corner of your screen, choose System Preferences.
3. Click Software Update in the System Preferences window. Can't find Software Update?
4. Software Update now checks for new software.
• If Software Update finds new software, click Update Now or Upgrade Now to install. You might be asked to restart or enter an administrator password.
• If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model.
Software Update preferences


You can also find those steps in this resource: Update macOS on Mac - Apple Support


Do you experience the same behavior with other apps such as Photo Booth?


Should that still persist, you'll want to reach out to Apple Support so they can look into your options further: Contact - Official Apple Support


Take care.

23 replies
Question marked as Top-ranking reply

Aug 23, 2022 8:44 AM in response to antsarpong

Hello antsarpong,


Does that still persist after using the steps below to verify you are updated to the latest macOS Monterey 12.5.1?


1. Before continuing, it's a good idea to back up your Mac.
2. From the Apple menu  in the corner of your screen, choose System Preferences.
3. Click Software Update in the System Preferences window. Can't find Software Update?
4. Software Update now checks for new software.
• If Software Update finds new software, click Update Now or Upgrade Now to install. You might be asked to restart or enter an administrator password.
• If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model.
Software Update preferences


You can also find those steps in this resource: Update macOS on Mac - Apple Support


Do you experience the same behavior with other apps such as Photo Booth?


Should that still persist, you'll want to reach out to Apple Support so they can look into your options further: Contact - Official Apple Support


Take care.

Nov 29, 2022 6:51 AM in response to AlexB2023

Yes. My early 2014 Air's camera is MUCH clearer than the 2022's camera. I checked them side-by-side in the same room, with the same lighting, at the same time. In natural light and artificial light.

Updating to Ventura made a slight difference, disabling Portrait mode in Control Centre helped a bit, but 1080p clarity only appears when I face direct, near-blinding sunlight -- for FaceTime, and Photo Booth. The rest of the time it's barely decent.

I just feel the visible downgrade from the older models (for something specifically marketed as an improvement) is unacceptable at this price.

Nov 14, 2022 5:30 PM in response to chuckbl

I have a MB Pro M1 and I have to say the camera is terrible. In low light it is not very good but in optimal light the focus is always out. How can Apple release such a terrible product. I've very upset by the fact that I'll have to buy a new webcam for my laptop. My ancient iPhone is way better!! Seriously Apple !!! Do better or you will lose me and others as customers.

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Camera is blurry on Macbook air m2

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