Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
At random points in time, both my external keyboard and macbook keyboard become unresponsive such that I cannot type any characters onto the screen. Sometimes I can hear sound feedback for each keyboard click, sometimes there is no sound feedback at all. Is there a hardware or software problem, do I need to send in my macbook for repair?
MacBook Pro 13″, macOS 12.5
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
What does it mean if both keyboard and external keyboard are unresponsive?
