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Level 1

4 points

AIG SCAM

Has anyone had a successful resolution for filing a claim with AIG via Apple Care to get a replacement phone? I submitted a claim five days ago through Apple. AIG is still denying that the claim is in their system. I’m on a three way call right now with Apple and AIG, getting nowhere.

iPhone 13

Posted on Aug 26, 2022 10:18 AM

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where is my phone replacement? I submitted a claim on Sept. 2nd and it still pending. I depend on my phone for personal and work. why is it taking too long to process. what kind of apple care is this! case number: 101477398947
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Re how does Apple Care Plus/AIG work? Re Apple Care Plus/AIG - my monthly subscription payments are locked in, and I've paid them $250Aud + to receive my replacement phone - but after 3 WEEKS since my claim was approved, NO 'tracking number' email from either AIG or Apple has shown up. So I don't get a replacement iPhone? Plus, Apple has now cancelled my first device Serial Number, and in the process has changed their/AIG's case number 3 times! Plus, they both now state a totally unknown phone contact for me.
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have apple care made a claim 7 days pass and still no phone csll or email stating stating they have my repacement iphone I’ve called customer support because I need his phone its Business iPhone there are supposed to replace the whole iPhone13 pro now a week has gone by and still nothing customer care doesn’t know where it is and it’s starting to get frustrating . I used to like apples customer service but now I’m having second thoughts. This is ridiculous. You know they have other iPhones that are exactly like mine, but maybe a different colour and they won’t do it and it’s their fault for taking so long
156 2

1 reply

Sep 21, 2022 3:44 AM in response to Inge9

Hello, did you get your replacement?

AIG SCAM

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