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User profile for user: Zigamorph
Zigamorph Author
User level: Level 1
10 points

My Apple TV 4K (2nd Gen) ethernet is slower than my 4K (1st Gen) devices, why?

I have 4x Apple TV's in my house 2x 1st gen Apple TV 4K, and 2x 2nd gen Apple TV 4K that I recently purchased during Prime Day on Amazon.


After purchasing the 2nd generation devices, I have noticed a significant difference in the Ethernet speed between the two generations. I have gigabit Verizon Fios at home that regularly tests at 950 mbps down and 980 mbps up when directly wired into the router. My Apple TV 4K (1st Gen) when also directly wired into the router show a Speedtest.net speed of roughly the same 910 mbps down and 930 mbps up. However running with the exact same cabling from the exact same port with the Apple TV 4K (2nd Gen), I am getting 290 mbps down and 31 mbps up.


These speeds were consistent between the generation of devices when tried on the same exact cabling, port, TV, placement, and everything. I am hoping someone can confirm a bug in the Apple software, or at least confirm Apple neutered their hardware specs in the 2nd generation Apple TV 4K devices. If not I need to start an RMA with Apple because this is a crazy difference between two generations that I cannot explain.



Apple TV 4K, tvOS 15

Posted on Aug 27, 2022 5:02 AM

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3 replies
User profile for user: 1ssmith
1ssmith
User level: Community Specialist

Aug 28, 2022 7:59 AM in response to Zigamorph

Hi Zigamorph,


Thank you for posting to Apple Support Communities.


If you’re experiencing issues with your Apple TV, often updating will help resolve this. Take a look at these steps:



1. Go to Settings > System > Software Updates and select Update Software.
2. If there's an update, select Download and Install. 
3. Wait for your Apple TV to download the update. Don't disconnect or unplug your Apple TV until the update completes.
After the update downloads, your Apple TV will restart, prepare the update, then install it. When the update is complete, your Apple TV will automatically restart again.



This information is provided in Update your Apple TV - Apple Support.


Regards.

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My Apple TV 4K (2nd Gen) ethernet is slower than my 4K (1st Gen) devices, why?

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