I recently "Erase All Content and Settings" on my iPad. The first time I got the iPad, I purchased the Goodnotes 5 app that very day. Now that I have reactivated the iPad after the erasure, I can't find the purchase I made so that I may restore purchases in the Goodnotes 5 app. I was hoping to find the purchase so that I may get the receipt and hopefully have it restored but there is nothing there. It's like I never purchased the app. Please help.
iPad, iPadOS 15
I purchased the Goodnotes 5 app that very day.
I can't find the purchase I made so that I may restore purchases in the Goodnotes 5 app
Sign in with the same Apple ID & Password, check again ->
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
Maybe good news for you (?), see -> https://www.goodnotes.com/pricing
Scroll to FAQs -> the last FAQ:
Reach out to GoodNotes Help Center and ask them -> https://support.goodnotes.com/hc/en-us
I purchased the Goodnotes 5 app that very day.
I can't find the purchase I made so that I may restore purchases in the Goodnotes 5 app
Sign in with the same Apple ID & Password, check again ->
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
Maybe good news for you (?), see -> https://www.goodnotes.com/pricing
Scroll to FAQs -> the last FAQ:
Reach out to GoodNotes Help Center and ask them -> https://support.goodnotes.com/hc/en-us
Purchase history
