Apple TV 4K (2021) YouTube app video cuts out after starting to use ESPN + subscription

It’s not the ESPN app. I have the 4th gen (freshly updated to tvOS 16) and every single ad on the youtube app has problems with the audio and video cutting out. tried deleting and reinstalling the app, restarting and resetting the unit. nothing worked except for turning off match frame rate as biosol2 suggested. I also had those settings on for a long time and never had issues before.

This is ridiculous, it’s been months know and it’s still a problem! Yes switching off Frame-rate matching and HDR matching fixes it but every other streaming app needs it! I’m wondering if it is Apple telling us to buy their new AppleTV!? I’m still on a 2017 4K! No problems other then going back and forth switching this feature on and off between YouTube and everything else.

I turned off frame rate match and it instantly fixed the problem for me! Noticed the clicking between commercials and it made watching You Tube painful. Turned that one feature off and now it works perfectly again. Thanks for the solution!!!!!!!!

I just tried turning off the frame rate match which didn’t resolve the issue. Then I turned off the Dynamic range match and that resolved the issue. Crazy. So did YouTube change something to cause this, or did Apple make a change that only affected YouTube?

Thanks for this post. I was struggling with the same issue for weeks. I tried a few things to resolve the issue including software updates and reinstalling YouTube but nothing worked. Today I followed your suggestion and it solved the problem instantly. By simply turning off the Frame Rate Match and Dynamic Range Match in Video setting the issue was fixed and YouTube now runs smoothly. Thanks for the advice.

John Sotomayor

Amsterdam, The Netherlands

I have the same issue. However I never downloaded the ESPN app. I assumed it was a sync issue with a YouTube update. Turning off the matching seems to have fixed it for me as well.

YouTube ads seem to be running at 24 frames per second instead of the standard 30. This is now causing my TV to stutter and re-sync whenever an ad gets served up. I don’t know if they’ve always been at a different frame rate or this is something new, but this behavior is new.

But why should we have to turn match frame rate off. I have many other streaming services that I want to match frame rate for.

Youtube should fix this, it’s issue that needs sorting!

I have this problem with the youtube app too. Always during ads. Freezes and even freezes my tv where i have to unplug it . Only this app does it. Usually i close the app and restart my appletv. I even deleted and reinstalled the app but havent found a soulution too. I even wrote to youtube with no response

The last two months every time I use YouTube it starts your video and immediately cuts out and then returns and it’s annoying. All my other streamers work perfectly. Anyone else agree? Using Apple tv4k. Thanks!

It fixes things for me too, but I don’t need match dynamic range off, just match frame rate.

Anyone know of an app update?

The YouTube app v2.10.06 for Apple TV box was released on October 4th. That is the latest.

Separate from that, they may have made changes server-side.

So I also had this exact same issue and as of 10/11/22 it mysteriously is now fixed! I still have match frame rate and range on…..so maybe YouTube had an app update to fix this issue? Anyone know of an app update? Thanks

That's so intriguing. Just last week when I re-set the APPLE TV 4K I, too notice the exact same thing! It gives you audio, then a 1/2 later resets itself; very annoying! Was happy the other way!