Apple TV 4K (2021) YouTube app video cuts out after starting to use ESPN + subscription

I have 2 Apple TV 4k (2021) boxes on separate TVs. Both have started to show this problem. The problem is video cuts out, audio still plays and is heard, or sometimes the video blinks off/on for a second or two whenever a YouTube video starts or when an ad plays. This is really troubling.

I have removed the ESPN app (deleted) and the YouTube app (deleted), that did not fix the problem. I Reset one of the Apple TVs and re-set it up via my iPhone and reconfigured my TV provider and ESPN + subscription for the ESPN app. Initially, this seemed to fix the YouTube video problem, so I also Reset the second Apple TV the same way. Both seemed to be fixed. Tonight I watch some Tennis in the ESPN app on both Apple TVs and now both are starting to show the same YouTube video cutout problem again.

I only recently signed up for the ESPN + subscription. This YouTube video problem never happened before and seems to be caused by the ESPN app.

Does anyone have any help or resolutions for this?

Apple TV 4K, tvOS 15

Posted on Aug 30, 2022 10:34 PM

Top-ranking reply

biosol2 Author

Level 1

12 points

Posted on Aug 30, 2022 11:21 PM

I found a post on Reddit that suggests turning off Frame rate Match and Dynamic Range Match. That seems to fix it. But it's strange, because I believe I have had both of those Match settings on for a long time and this problem just started this week...

I guess I can try the frame rate and dynamic range matching only when watching real movies.

The version on both ATVs is 15.6

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Apple TV 4K (2021) YouTube app video cuts out after starting to use ESPN + subscription

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