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Level 1

11 points

Apple TV 4K (2021) YouTube app video cuts out after starting to use ESPN + subscription

I have 2 Apple TV 4k (2021) boxes on separate TVs. Both have started to show this problem. The problem is video cuts out, audio still plays and is heard, or sometimes the video blinks off/on for a second or two whenever a YouTube video starts or when an ad plays. This is really troubling.

I have removed the ESPN app (deleted) and the YouTube app (deleted), that did not fix the problem. I Reset one of the Apple TVs and re-set it up via my iPhone and reconfigured my TV provider and ESPN + subscription for the ESPN app. Initially, this seemed to fix the YouTube video problem, so I also Reset the second Apple TV the same way. Both seemed to be fixed. Tonight I watch some Tennis in the ESPN app on both Apple TVs and now both are starting to show the same YouTube video cutout problem again.

I only recently signed up for the ESPN + subscription. This YouTube video problem never happened before and seems to be caused by the ESPN app.

Does anyone have any help or resolutions for this?

Apple TV 4K, tvOS 15

Posted on Aug 30, 2022 10:34 PM

Best reply

Kurt Cowling

Level 1

70 points

Posted on Aug 31, 2022 7:12 AM

YouTube ads seem to be running at 24 frames per second instead of the standard 30. This is now causing my TV to stutter and re-sync whenever an ad gets served up. I don’t know if they’ve always been at a different frame rate or this is something new, but this behavior is new.

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Apple TV 4K (2021) YouTube app video cuts out after starting to use ESPN + subscription

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