Griseldah01 Author

Level 1

4 points

I bring my MacBook to and Apple Store to fix a problem with my keyboard and when they give it to me, is not turning on and they want me to pay to fix that!!!! what can i do?

I bring my MacBook to and Apple Store to fix a problem with my keyboard and when they give it to me, is not turning on and they want me to pay to fix that!!!! what can i do?

MacBook Pro

Posted on Sep 3, 2022 8:25 PM

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1 reply

Level 10

202,805 points

Sep 3, 2022 8:31 PM in response to Griseldah01

Griseldah01 Said:

"I bring my MacBook to and Apple Store to fix a problem with my keyboard and when they give it to me, is not turning on and they want me to pay to fix that!!!! what can i do?"

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Troubleshoot the Mac's Power:

As for replacing that battery, that may not be necessary. So, try troubleshooting it.

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output. This applies to Intel-Based Macs only.

B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:

Power & Cables - Mac Accessories - Apple - Select "Mac Compatibility" on the left
Find the right power adapter and cable for your Mac notebook - Apple Support

C. A Few Links to Refer to Power:

How to Turn your Mac On or Off - Apple Support

About Mac Notebook Batteries - Apple Support

Charge the MacBook Pro Battery - Apple Support

If your Mac Battery won't Charge - Apple Support

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I bring my MacBook to and Apple Store to fix a problem with my keyboard and when they give it to me, is not turning on and they want me to pay to fix that!!!! what can i do?

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