My MacBook Air trash, junk, deleted mailboxes have disappeared

My Mac trash, junk, deleted mailboxes have disappeared. Where are they?


[Re-Titled by Moderator]

MacBook Air

Posted on Sep 4, 2022 10:27 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2022 12:33 PM

..BSJ900..

Perhaps you may need to learn how to rebuild Apple Mail as it pertains

to your user account in MacBook Air? Without knowing if it also effects

any other Mail users; who may/not share your Mac, &/or access email.


• If emails appear to be missing in Mail on Mac - Apple Support

//support.apple.com/guide/mail/if-emails-appear-to-be-missing-mlhlp1224/mac


• Mail User Guide for Mac {Table -of- Contents} - Apple Support

//support.apple.com/guide/mail/toc


• Report and block spam in iCloud mail - Apple Support

You may find additional details; some could be useful, in User Guide.


Similar questions

10 replies
Question marked as Top-ranking reply

Sep 6, 2022 12:33 PM in response to BSJ900

..BSJ900..

Perhaps you may need to learn how to rebuild Apple Mail as it pertains

to your user account in MacBook Air? Without knowing if it also effects

any other Mail users; who may/not share your Mac, &/or access email.


• If emails appear to be missing in Mail on Mac - Apple Support

//support.apple.com/guide/mail/if-emails-appear-to-be-missing-mlhlp1224/mac


• Mail User Guide for Mac {Table -of- Contents} - Apple Support

//support.apple.com/guide/mail/toc


• Report and block spam in iCloud mail - Apple Support

You may find additional details; some could be useful, in User Guide.


Sep 6, 2022 11:00 AM in response to BSJ900

At the top of the mailbox list is a section named favorites. Below that will be sections for each email account you have on mail. For instance, you might have an iCloud account, a Gmail account, or an account named for your Internet service provider. In each of those sections you will see mailboxes that are on those email servers.

If those folders are missing from the favorites section, hover your cursor over the right side of the favorites label and click the plus button. You can then choose the mailboxes you want to appear in favorites.

also, in the header of each of the sections, there is a disclosure triangle on the far right side. If you accidentally clicked that it would hide all of the folders in that section, click the disclosure triangle again to show them all.

if they are missing from the account sections in the bottom part of the list then there is something wrong with your email account. I don’t know of an email service that will allow you to delete those folders.


Sep 6, 2022 8:37 AM in response to Barney-15E

I'm not familiar with terminology and fixes that will help correct my Mac; issues thus, my problem still exists - the mailbox folders Sent, Deleted, Junk, Trash are still missing. My husband usually helps with issues, but he isn't available to help me. I guess I must be a kindergartner in these types of issues and need basic steps in this situation.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My MacBook Air trash, junk, deleted mailboxes have disappeared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.