Will my Apple4k Tv streaming cause my TCL tv to show a black screen ok a

My TCL Roku is showing a black screen is this cause by the apple to k tv on streaming device



Posted on Sep 7, 2022 5:58 AM

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Question marked as Top-ranking reply

Posted on Sep 10, 2022 11:20 AM

Hi portercorey831,


Thank you for using the Apple Support Communities!


If you're having issues with the Apple TV 4k device, try some of the steps found here: If your Apple TV doesn't turn on - Apple Support


"After each step, see if your issue has resolved.

  1. Unplug both ends of the HDMI cable, then firmly plug them back in. Or try using a different HDMI cable to see if the cable causes the issue. Then in the television menu, make sure that you select the HDMI input that matches the HDMI port connected to the Apple TV. 
  2. Unplug your television and your Apple TV from power, then plug both back in.
  3. Try to restore your Apple TV."


If this is with the Apple TV app, follow these articles and confirm compatibility:


Apple TV App–Supported Devices


Next, we would recommend the steps in the following article if your device is compatible:


Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console


You may need to reach out to the manufacturer of the TV for further help.


If this isn't the case, provide more details about the issue at hand.


Have a great day.



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1 reply
Question marked as Top-ranking reply

Sep 10, 2022 11:20 AM in response to portercorey831

Hi portercorey831,


Thank you for using the Apple Support Communities!


If you're having issues with the Apple TV 4k device, try some of the steps found here: If your Apple TV doesn't turn on - Apple Support


"After each step, see if your issue has resolved.

  1. Unplug both ends of the HDMI cable, then firmly plug them back in. Or try using a different HDMI cable to see if the cable causes the issue. Then in the television menu, make sure that you select the HDMI input that matches the HDMI port connected to the Apple TV. 
  2. Unplug your television and your Apple TV from power, then plug both back in.
  3. Try to restore your Apple TV."


If this is with the Apple TV app, follow these articles and confirm compatibility:


Apple TV App–Supported Devices


Next, we would recommend the steps in the following article if your device is compatible:


Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console


You may need to reach out to the manufacturer of the TV for further help.


If this isn't the case, provide more details about the issue at hand.


Have a great day.



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Will my Apple4k Tv streaming cause my TCL tv to show a black screen ok a

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